• Claire Strodtbeck
• [Please email for contact info]
• claireindy@gmail.com

Objective

• Website and web application architect and requirements manager
• Website designer
• Technical writer for end-user software documentation and manuals

Qualifications & Experience

• Developed three intranet data-driven websites using PHP and MySQL.
• Developed several internet/intranet websites for Cummins Inc.
• Advanced experience using CSS and XHTML to create user-friendly, accessible, compliant, compatible websites.
• Excellent written, verbal, and interpersonal communications skills.
• Created user documentation and help materials for two web-based applications.
• Ability to utilize company and Internet resources to quickly gain necessary knowledge to use new or unfamiliar software applications and technologies.
• Intermediate to advanced technical experience with the following applications, systems, and technologies:
  • Microsoft Windows XP
  • Apple Macintosh OS X 10.3 and 10.4
  • Various Linux distributions
    • Ubuntu
    • Fedora
    • Suse
    • Debian
    • Gentoo
  • Adobe Applications (up to and including Creative Suite 2)
    • Photoshop
    • Illustrator
    • Acrobat Professional
    • RoboHelp 6
  • Microsoft Office Enterprise 2003
    • Word
    • Excel
    • PowerPoint
    • Publisher
    • Outlook
    • Visio
    • Project
  • PHP and MySQL
  • IBM Lotus Notes R5 and R6
  • Rational ClearQuest 2003.06.13
  • Remedy Action Request System 4

Work History

Cummins, Inc.

IT Support Manager May 2007 - Present

• Oversee group of outsourced developers who are responsible for patching and updating the MatrixOne PLM application.
• Maintain intranet web server running Solaris 9 with Apache, PHP, and MySQL.
• Manage accounts for Cummins guest wireless access, including approving and revoking account access.
• Maintain and update Cummins internet-accessible PLM website with training materials and system status updates.

Cummins, Inc.

IT Project Manager June 2006 - April 2007

• Completed Cummins-provided intermediate IT Project Management training course.
• Managed and coordinated several web application releases into the DSEnovia MatrixOne infrastructure.
• Served as business and technical communications liaison between The van der Roest Group and Cummins in integrating a Verity search engine product with the MatrixOne infrastructure.
• Coordinated development and troubleshooting work between several departments.
• Designed and implemented a small-scale internet/intranet website to coincide with a MatrixOne application release.

Cummins Engine Company

Website Design Intern May 2005 - August 2005

• Used 6Sigma Voice of the Customer Interview process to develop user interface requirements for website development.
• Developed, implemented, and supported two data-driven intranet websites using CSS, HTML, PHP, and MySQL on a UNIX server running Apache.

Indiana University

Residential IT Services Lead Consultant August 2004 - May 2006

• Provided second-tier onsite technical support for undergraduate and graduate residents at IUPUI.
• Trained new employees in department policies and procedures
• Served as communications liaison between Indianapolis employees and managerial staff in Bloomington, IN.

Educational Background

• August 2002 - May 2006
• Indiana University-Purdue Univerity Indianapolis
• B.S. in Computer Information Technology (3.49 degree GPA)
• Certificate in Information Technology (3.61 degree GPA)
• Graduated with a 3.50 overall GPA.

Employer References

• John Irons - Engineering IT Manager, Cummins Inc.
  812-377-8952
• Teresa Pearson - RITS Supervisor, Indiana University
  812-855-2401
• David Cobb - Senior Engineer, Cummins Inc.
  812-377-4867